Services

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Salesforce Services

1.

Salesforce Cloud Expertise

Digital Modus brings extensive knowledge of Salesforce for the public sector, ensuring successful project execution from start to finish.

2.

Discovery and Service Design

Our Discovery Service aligns with the GDS service manual, helping you define and solve business challenges and showcase quick, tangible results with Salesforce.

3.

Support & Administration

We provide tailored, UK-based support to keep your Salesforce platform productive and aligned with your needs.

4.

Upgrade Service

We plan and execute Salesforce upgrades, mapping current workflows to new versions for seamless transitions and improved efficiency.

5.

Design & Architecture

We optimise Salesforce functionalities, ensuring data consistency and process efficiency across all clouds.

6.

Long-term Support

We offer comprehensive support and maintenance, ensuring smooth, efficient operations with proactive issue prevention.

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Implementation Services

 
Simplify your processes with Salesforce implementation services designed to optimise operations, strengthen customer interactions, and seamlessly integrate systems. Ensure your business runs smoothly and efficiently at every level.

Implementation Services

Sales Cloud: Increase your sales efficiency and revenue with Salesforce’s Sales Cloud by streamlining processes, automating workflows, and gaining real-time insights into customer interactions.

Implementation Services

Service Cloud: Improve your customer service operations with Salesforce’s Service Cloud by centralising interactions, utilising AI-driven insights, and providing omnichannel support for faster resolution.

Implementation Services

Experience Cloud: Engage customers with customised digital experiences through Salesforce’s Experience Cloud, which enables you to build tailored portals, communities, and websites that resonate with your audience.

Implementation Services

Leverage Tableau’s data visualisation tools to turn complex data into actionable insights, empowering you to make informed, strategic decisions with interactive dashboards.

Implementation Services

Commerce Cloud: Enhance your e-commerce capabilities with Salesforce’s Commerce Cloud, providing a unified platform to streamline operations, manage online stores, and deliver a seamless shopping experience.

Implementation Services

Marketing Cloud: Implement targeted marketing campaigns across various channels with Salesforce’s Marketing Cloud, utilising advanced analytics and AI-driven personalisation to boost ROI.

Implementation Services

Seamlessly integrate your systems with MuleSoft, ensuring smooth data flow and improved operational efficiency by connecting applications, data, and devices across your organisation.

Implementation Services

Health Cloud: Elevate patient engagement and care with Salesforce’s Health Cloud by offering a comprehensive view of patient data, enabling personalised interactions and real-time communication.

Implementation Services

Field Service Lightning: Optimise field operations with Salesforce’s Field Service Lightning by providing your mobile workforce with real-time job details, automated scheduling, and route optimisation.

Implementation Services

Improve team collaboration and remote work with Slack’s real-time messaging, organised channels, and seamless integration with business tools to foster productivity and communication.

Implementation Services

Public Sector Solutions: Tailor solutions for the public sector with Salesforce’s tools, ensuring compliance, streamlining processes, and enhancing citizen engagement through customised, effective solutions. grey thin line grey thick line tableau logo mulesoft logo slack logo the cloud desktop background block

Implementation Services

Sales Cloud: Increase your sales efficiency and revenue with Salesforce’s Sales Cloud by streamlining processes, automating workflows, and gaining real-time insights into customer interactions.

Implementation Services

Service Cloud: Improve your customer service operations with Salesforce’s Service Cloud by centralising interactions, utilising AI-driven insights, and providing omnichannel support for faster resolution.

Implementation Services

Experience Cloud: Engage customers with customised digital experiences through Salesforce’s Experience Cloud, which enables you to build tailored portals, communities, and websites that resonate with your audience.

Implementation Services

Leverage Tableau’s data visualisation tools to turn complex data into actionable insights, empowering you to make informed, strategic decisions with interactive dashboards.

Implementation Services

Commerce Cloud: Enhance your e-commerce capabilities with Salesforce’s Commerce Cloud, providing a unified platform to streamline operations, manage online stores, and deliver a seamless shopping experience.

Implementation Services

Marketing Cloud: Implement targeted marketing campaigns across various channels with Salesforce’s Marketing Cloud, utilising advanced analytics and AI-driven personalisation to boost ROI.

Implementation Services

Seamlessly integrate your systems with MuleSoft, ensuring smooth data flow and improved operational efficiency by connecting applications, data, and devices across your organisation.

Implementation Services

Health Cloud: Elevate patient engagement and care with Salesforce’s Health Cloud by offering a comprehensive view of patient data, enabling personalised interactions and real-time communication.

Implementation Services

Field Service Lightning: Optimise field operations with Salesforce’s Field Service Lightning by providing your mobile workforce with real-time job details, automated scheduling, and route optimisation.

Implementation Services

Improve team collaboration and remote work with Slack’s real-time messaging, organised channels, and seamless integration with business tools to foster productivity and communication.

Implementation Services

Public Sector Solutions: Tailor solutions for the public sector with Salesforce’s tools, ensuring compliance, streamlining processes, and enhancing citizen engagement through customised, effective solutions. the cloud tableau logo mulesoft logo slack logo background block
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Get in Touch with Digital Modus

 
Contact us directly at 0800 088 6080

Join us on the journey to transform public sector services through strategic innovation and expertly managed change.

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